A Return to True Consulting
Most consulting today is professional services in disguise — bloated deliverables, junior teams learning on your dime, and noise.
CXD is delivering exactly what I’ve heard every client over the past decade ask for, but known they could not get with their current provider. No fluff, no schemes, just authentic, authoritative consulting.
Christopher Donaldson
Principal and Founder, CXD Consulting
Why CXD Exists
Consulting has drifted far from its roots. What used to mean thought partnership now often means:
offshore delivery factories
30-page decks no one reads
junior analysts doing the thinking
noise packaged as value
activity masquerading as progress
Executives don’t need more documents. They need clarity. They need a partner invested in successful outcomes — someone who works through hard problems alongside them. Someone who tells the kind truth because it’s what’s best for the business.
CXD exists to restore the real consultant — someone who thinks deeply, challenges assumptions, understands emotional and political realities, and helps leaders make better decisions.
The CXD Precision Doctrine
Remove the bloat — Keep only what moves decisions and makes a difference.
Focus on signal — Identify and discard noise. Elevate what matters.
Think deeply, speak clearly — Guidance, perspective, and direction delivered without hype or theatrics.
What It’s Like To Work With Me
I work like I'm on your team, not observing it.
When clients describe working with me, they often say it felt like I was solving my own company's problems, not theirs. That's intentional. I care about your outcome like it's mine.
But I "enter the danger" immediately.
If I see something that won't work, I say it in the moment—not two hours later, not in a private aside, not buried in a footnote. I'd rather have an uncomfortable 5-minute conversation now than watch you spend six months on the wrong path.
A client once asked me why I don't ease into difficult feedback like other consultants. I told him: it's kinder to be direct.Your time matters. Your team's effort matters. If I see the danger and don't say something immediately, I'm wasting both.
I'm empathetic to your constraints, ruthless about the path forward.
I'll ask about your budget realities, your team's bandwidth, your CFO's concerns, your political dynamics. All of that informs the approach. But once I understand the terrain, I'll tell you exactly what needs to happen—even if it kills someone's pet project.
You'll feel heard, then you'll feel pushed.
I listen more than I talk in the early conversations. But once I understand your situation, I'm direct about what matters and what doesn't. No hedging, no consultant-speak, no "on the one hand, on the other hand."
I move fast because I respect your time.
I've seen these patterns hundreds of times. I don't need three weeks of discovery to know what questions to ask. We workshop for a few hours, I go execute, we iterate. No bureaucracy, no drawn-out processes.
My Background
I bring an uncommon combination: deep technical expertise, experience building profitable consulting practices, and the ability to sell at the executive level.
Big 4 Foundation
PwC Information Security (7 years, Senior Manager)
Directed cybersecurity programs for Fortune 100 clients across industries. Led teams, delivered profitable engagements (many exceeding $1M), and advised executive leadership on governance, risk, and compliance strategy.
Building Practices That Scale
Risk3Sixty
Scaled their PCI practice - Given full P&L ownership of an early-stage practice. Tripled revenue and grew the team from one person to a full practice.
Doubled the security consulting practice - Took over the broader practice and doubled revenue over two years.
Led client strategy at the executive level - As Director of Technical Account Management, worked directly with CISO and board-level executives, aligning cybersecurity with business goals while driving account growth. Acted as both technical advisor and sales engineer, designing solutions that delivered measurable value.
Started CXD in 2025
After a decade building practices inside firms, I started CXD to deliver what clients consistently asked for but couldn't get: senior judgment without the consulting bloat.

